Privacy Policy
Your privacy is important to us.
This Privacy Policy explains what information (1) we may collect about you, (2) how we collect it, (3) why we collect it, (4) how we protect it, (5) why we might disclose it, (6) how long we keep it, (7) what you can do to limit the amount of information that we collect from you and (8) how to request access, a correction or deletion of your personal information.
1. Information we may collect about you:
Personal Information
Personal information is any information which relates to a natural person and allows
that person to be identified.
A few examples of personal information we may ask for
and collect:
- Username
- Name
- Address
- Phone number
- Payment information
- Correspondence between you and us
Your IP address “Internet Protocol address” is automatically collected when you visit our pages.
When you register your mobile device to participate in one of our text (SMS) programs, we may also collect other personal information such as, but not limited to, your mobile device number, location (this feature can be on or off within your mobile device), your text (SMS) message and the time you sent it to our system.
We do not consider a business name, it’s address or phone number to be personal information.
Non-
Non-
Pages you visit, links you click, the browser type you are using, and time spent
on one of our pages, are but a few examples of non-
2. How we collect your information:
Personal Information
We may collect your personal information using different methods such as when you:
- Create an account with us
- Purchase a membership to one of our programs
- Fill out one of our surveys
- Register a mobile device
As an example:
You signup to become a paying member to one of our programs, we ask
for, and you may supply us with, your username, name, address, email, mobile device
number, payment information.
Non-
We use cookies (small string of characters installed on your computer's hard drive when you visit our site) and other similar technologies to acquire information about your computer while you navigate our Website. Including, but not limited to, the type of operating system, the browser you are using, what external links may have sent you to our Website, the pages you visit and links you click.
3. Why we collect your Personal and Non-
Personal Information
To assist you and deliver our services.
We may collect your Personal Information for such things as:
to confirm your identity
so that you may create an account and access dedicated, secure areas of our site,
purchase one of our services, receive updates on our new and existing services, establish
your eligibility for special offers, protect the security and integrity of our site.
We will only ask you to supply us with the amount of personal information necessary
to carry out your request and only use it for the purpose for which it was submitted.
We
also offer the possibility of an “opt-
Non-
The collection of non-
4. How we protect your information
Personal Information
We use several methods to protect your personal information against unauthorized access, loss, and misuse, such as firewalls, encryption, the use of SSL protocol in data transfer viewed as HTTPS in your browser, the use of a mobile code in addition to your password for account creation/access when you register your mobile device with us. (Your mobile device must be able to send and receive text messages to use the mobile code) and a temporary lock down of any account with suspicious activity.
We limit the amount of personal information supplied to our employees, partners, associates and contractors to what is necessary to perform the duties assigned to them.
Non-
This data does not contain any of your personal information and is therefore shared
as an aggregate.
5. Why we may disclose your information
Personal Information
We will not disclose your personal information except for the following reasons:
- You give us your consent (expressed or implied)
An example of expressed consent would be where you checkmark a box in your account
confirming that you would like to make public your name and contact information.
An example of implied consent would be when you supply us with your payment information to purchase one of our services.
- We may also share your personal information with agents or contractors located in and outside of Canada when required to fulfill or execute a request such as payment processing. We limit disclosure of your personal information to what is needed to fulfill or execute the request.
- Required to do so by law
- To protect our rights, safety and the rights, privacy and safety of others.
- In a transaction such as a merger, acquisition, transfer of assets and other similar business transactions.
Non-
We may share your non-
6. How long will we keep this information
Personal information
We only keep personal information for as long as it is needed to fulfill the purpose for which it was given.
Non-
We may keep this information up to 6 months.
7. What you can do to limit the amount of information that we collect from you
You may place restrictions on accepting cookies. Instructions may be found in your
browser.
However, please be aware that cookie placement also helps us in providing
you (the visitor) with a personalized browsing experience.
8. How to request access, a correction or deletion of your personal information
Contact us at: support@textden.com
Additional important information
External Links
You may find external links on our site that link to websites not under Textden’s
control.
These external links are provided for your convenience only and Textden’s
Privacy Policy does not extend to or otherwise apply to those websites. We recommend
you read the Privacy Policy of any website that collects personal information.
Children under the age of 13 years old
Our site, services and platforms are not intended for any persons under the age of
13.
If your child has supplied us with his or her personal information,
contact us
at: support@textden.com
Sharing is good
We offer several platforms specifically designed to share personal and non-
In the signup process to all of our sharing platforms, you will be required
to select “YES” if you wish to participate in the sharing portion of that platform.
You will also be able to disable or enable that sharing feature in your personal
portal.
As with any sharing website or platform, the information you share becomes public and accessible to anyone. Therefore, we strongly recommend you do not share sensitive personal information such as:
- Your home address
- Social security/insurance numbers
- Diver’s licence info
- Credit information
- Date of birth
- Passwords and pin numbers
Privacy Policy Changes
We may change, modify or amend this privacy policy from time to time, this, at our
sole discretion.
We will notify you of all material changes by posting an update on
textden.com.
We strongly advise you to re-
By your continued
use of textden.com (Website), services and programs, you are confirming your acceptance
of this privacy policy including any changes, modifications or amendments.
Do you have questions and/or suggestions?
We are always interested in your questions and suggestions concerning our website,
services and platforms.
Contact us at: support@textden.com
We will make every effort to resolve any privacy concerns you may have in regards
to our Privacy Policy.
In the event that we are unable to reach an acceptable resolution,
you may contact the Office of the Privacy Commissioner at 1-
This Privacy Policy is in effect as of March 27th, 2014