Privacy Policy

Your privacy is important to us.

This Privacy Policy explains what information (1) we may collect about you, (2) how we collect it,  (3) why we collect it,  (4) how we protect it,  (5) why we might disclose it, (6) how long we keep it,  (7) what you can do to limit the amount of information that we collect from you and  (8) how to request access, a correction or deletion of your personal information.  

1. Information we may collect about you:

Personal Information

Personal information is any information which relates to a natural person and allows that person to be identified.

A few examples of personal information we may ask for and collect:

Your IP address “Internet Protocol address” is automatically collected when you visit our pages.

When you register your mobile device to participate in one of our text (SMS) programs, we may also collect other personal information such as, but not limited to, your mobile device number, location (this feature can be on or off within your mobile device), your text (SMS) message and the time you sent it to our system.

We do not consider a business name, it’s address or phone number to be personal information.

Non-Personal Information

Non-Personal information is any information which does not, by it’s self , permit a person to be identified.

Pages you visit, links you click, the browser type you are using, and time spent on one of our pages, are but a few examples of non-personal information we may collect.

2. How we collect your information:

Personal Information

We may collect your personal information using different methods such as when you:

As an example:
You signup to become a paying member to one of our programs, we ask for, and you may supply us with, your username, name, address, email, mobile device number, payment information.

Non-Personal Information

We use cookies (small string of characters installed on your computer's hard drive when you visit our site) and other similar technologies to acquire information about your computer while you navigate our Website. Including, but not limited to, the type of operating system, the browser you are using, what external links may have sent you to our Website, the pages you visit and links you click.

3. Why we collect your Personal and Non-Personal Information

Personal Information

To assist you and deliver our services.

We may collect your Personal Information for such things as:
to confirm your identity so that you may create an account and access dedicated, secure areas of our site, purchase one of our services, receive updates on our new and existing services, establish your eligibility for special offers, protect the security and integrity of our site.

We will only ask you to supply us with the amount of  personal information necessary to carry out your request and only use it for the purpose for which it was submitted.

We also offer the possibility of  an “opt-in” if you wish to  receive advertising by email.

Non-Personal Information

The collection of non-personal information enables us and our partners to evaluate pages on our site, make changes to advertising promotions, include more in-depth information on topics of interest to our visitors, improve our site and services offering our members new services and a safer, more desirable experience.

4. How we protect your information

Personal Information

We use  several methods to protect your personal information against unauthorized access, loss, and misuse, such as firewalls, encryption, the use of SSL protocol in data transfer viewed as HTTPS in your browser, the use of a mobile code in addition to your password for account creation/access when you register your mobile device with us. (Your mobile device must be able to send and receive text messages to use the mobile code) and a temporary lock down of any account with suspicious activity.

We limit the amount of personal information supplied to our employees, partners, associates and contractors to what is necessary to perform the duties assigned to them.

Non-Personal Information

This data does not contain any of your personal information and is therefore shared as an aggregate.

5. Why we may disclose your information              

Personal Information

We will not disclose your personal information except for the following reasons:

An example of expressed consent would be where you checkmark a box in your account confirming that you would like to make public your name and contact information.

An example of implied consent would be when you supply us with  your payment information to purchase one of our services.

Non-Personal Information

We may share your non-personal information such as your public profile and public text(SMS) messages.

6. How long will we keep this information

Personal information

We only keep personal information for as long as it is needed to fulfill the purpose for which it was given.

Non-identifiable information

We may keep this information up to 6 months.

7. What you can do to limit the amount of information that we collect from you

You may place restrictions on accepting cookies. Instructions may be found in your browser.
However, please be aware that cookie placement also helps us in providing you (the visitor) with a personalized browsing experience.

8. How to request access, a correction or deletion of  your personal information

Contact us at: support@textden.com

Additional important information

External Links

You may find external links on our site that link to websites not under Textden’s control.
These external links are provided for your convenience only and Textden’s Privacy Policy does not extend to or otherwise apply to those websites. We recommend you read the Privacy Policy of any website that collects personal information.

Children under the age of 13 years old

Our site, services and platforms are not intended for any persons under the age of 13.
If your child has supplied us with his or her personal information,
contact us at: support@textden.com

Sharing is good

We offer several platforms specifically designed to share personal and non-personal information.
In the signup process to all of our sharing platforms, you will be required to select “YES” if you wish to participate in the sharing portion of that platform. You will also be able to  disable or enable that sharing feature in your personal portal.

As with any sharing website or platform, the information you share becomes public and accessible to anyone. Therefore, we strongly recommend you do not share sensitive personal information such as:

Privacy Policy Changes

We may change, modify or amend this privacy policy from time to time, this, at our sole discretion.
We will notify you of all material changes by posting an update on textden.com.
We strongly advise you to re-visit this page frequently.

By your continued use of  textden.com (Website), services and programs, you are confirming your acceptance of this privacy policy including any changes, modifications or amendments.

Do you have questions and/or suggestions?

We are always interested in your questions and suggestions concerning our website, services and platforms.
Contact us at: support@textden.com

We will make every effort to resolve any privacy concerns you may have in regards to our Privacy Policy.
In the event that we are unable to reach an acceptable resolution, you may contact the Office of the Privacy Commissioner at 1-800-282-1376.  

This Privacy Policy is in effect as of March 27th, 2014